Help Center
Welcome to the Abayas Center Help Center! We are here to assist you with any questions or issues you may have. Below you will find information on common topics. If you need further assistance, please do not hesitate to contact us.
Ordering and Payment
How do I place an order?
- Browse our collection and select the items you wish to purchase.
- Choose your desired size and color, then click “Add to Cart.”
- When you are ready to checkout, click on the cart icon and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, and other major credit cards.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us within 24 hours of placing your order at support@abayascenter.com. After this period, we may not be able to accommodate changes as your order may have already been processed.
Shipping and Delivery
What are your shipping options?
We offer standard and expedited shipping options. Shipping times and costs vary based on your location and the shipping method selected at checkout.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
What should I do if I haven’t received my order?
If your order has not arrived within the estimated delivery time, please contact us at support@abayascenter.com with your order number, and we will investigate the issue for you.
Returns and Refunds
What is your return policy?
Please refer to our Refund Policy for detailed information on returns and refunds.
How do I return an item?
To return an item, please contact us at support@abayascenter.com with your order number and reason for return. We will provide you with instructions on how to send back the item.
When will I receive my refund?
Refunds are processed within 7-10 business days after we receive and inspect your returned item. You will be notified via email once your refund has been issued.
Product Information
How do I find the right size?
Each product page includes a size chart to help you select the correct size. If you need further assistance, please contact our customer service team at support@abayascenter.com.
Do you offer custom-made abayas?
Yes, we offer custom-made abayas. Please contact us at support@abayascenter.com with your requirements, and we will work with you to create your perfect abaya.
Contact Us
If you have any other questions or need further assistance, please contact our customer service team:
- Email: support@abayascenter.com
- Phone: +92 300 470 36 24 (Mon-Fri, 9 AM – 6 PM)
Thank you for shopping with Abayas Center! We are always here to help.